Terms & Conditions

Welcome to Luverra Gems – Where Trust Meets Timeless Beauty.

By shopping with us, you agree to the following terms and conditions designed to ensure a smooth, transparent, and satisfying experience. Please read them carefully.

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Authenticity Promise
All gemstones sold on Luverra Gems are 100% natural and certified. We do not deal in synthetic or treated stones. Certificates (where applicable) are issued by trusted gemological labs.

Pricing & Payments
• All prices displayed are inclusive of applicable taxes.
• We offer Cash on Delivery (COD) and multiple secure online payment options.
• Once an order is placed, it cannot be modified or cancelled unless done within 2 hours of placement.

Shipping & Delivery
• We offer Free Shipping across India.
• Orders are dispatched within 24–48 business hours and delivered within 3–7 working days.
• Tracking details will be shared once the product is shipped.
• We use discreet packaging — no mention of gemstones or business name for privacy.

Returns & Exchange
• Due to the sacred and sensitive nature of gemstones, returns are not accepted unless the product is damaged or incorrect.
• In such cases, please notify us within 24 hours of delivery with unboxing video proof.
• Exchanges (if applicable) are processed after inspection and approval.

Custom Orders
Custom-sized stones, personalized settings, and special requests may take additional time. Once confirmed, such orders are non-refundable.

Product Images & Descriptions
We strive for accuracy, but please note that colors and textures may vary slightly due to photography and lighting. Each gemstone is unique by nature.

Intellectual Property
All content on this site — including images, text, logos, and designs — is the property of Luverra Gems. Unauthorized use is strictly prohibited.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India, and subject to the jurisdiction of Indian courts.

Limitation of Liability
We are not liable for any astrological or spiritual outcomes. Gemstones are tools of energy, and results may vary from person to person.

Thank You for Choosing Luverra Gems.
Your trust is our greatest treasure.