FAQ

Frequently Asked Questions (FAQs)

Are your gemstones 100% natural and authentic?

Yes. Every gemstone at Luverra Gems is carefully sourced and verified for authenticity. We specialize in Natural Blue Sapphire, Yellow Sapphire, Ruby, Emerald, Irani Feroza, Opal, Gomed, Cat’s Eye, Pearl, and Red Coral gemstones.

Do you provide gemstone certification?

Yes. We provide gemstones certified by Government-Approved and International Gemological Laboratories, helping customers purchase with complete confidence.

Why should I trust Luverra Gems?

✔ Serving Customers Since 2003
✔ 72,000+ Orders Delivered Successfully
✔ Natural & Certified Gemstones
✔ Secure Payments
✔ Cash on Delivery Available
✔ Trusted by Customers Across India and Worldwide

How can I verify the authenticity of my gemstone?

Each certified gemstone comes with a laboratory report detailing its authenticity, weight, dimensions, and gemstone characteristics.

Do you offer Cash on Delivery (COD)?

Yes. We provide Cash on Delivery on eligible orders across India for a safer and more convenient shopping experience.

Is online payment secure on your website?

Absolutely. Our website uses secure payment gateways and industry-standard security measures to protect customer transactions and personal information.

How long does shipping take?

Most orders are dispatched within 24–48 hours and delivered across India within 2–7 business days.

Do you offer free shipping?

Yes. We provide FREE SHIPPING across India on eligible orders.

Can I track my gemstone order?

Yes. Once your order is shipped, you will receive a tracking number via WhatsApp, SMS, or Email.

Are your gemstones suitable for astrology?

Yes. We offer premium-quality Vedic Astrology Gemstones, including Natural Neelam, Pukhraj, Panna, Manik, Gomed, Lehsunia, and more.

Do you sell untreated and unheated gemstones?

We offer natural gemstones, and treatment details are disclosed wherever applicable to ensure complete transparency.

How many customers have purchased from Luverra Gems?

Luverra Gems has successfully delivered 72,000+ gemstone orders and continues to serve customers worldwide.

What makes Luverra Gems different?

• Natural Certified Gemstones
• Trusted Since 2003
• 72,000+ Successful Deliveries
• Expert Guidance
• Secure Shopping Experience
• Cash on Delivery
• Worldwide Shipping

Can I contact a gemstone expert before purchasing?

Yes. Our gemstone specialists are available to help you choose the right gemstone based on your requirements, budget, and astrological needs.