Returns & Refunds — Simple. Transparent. Trusted.

At Luverra Gems, we believe buying gemstones should feel confident, not complicated. That’s why we offer a straightforward and customer-first return experience.

3-Day No-Questions-Asked Return

Not satisfied? You can return your product within 3 days of delivery — no questions asked.

• No unnecessary explanations

• No hidden conditions

• Just a smooth and hassle-free return process

Easy Refund Promise

• Refunds are processed after a quick quality check

• Amount is credited within 5–7 business days

• Refund issued to original payment method

Note: Shipping and COD charges are non-refundable.

Exchange Made Effortless

Received a damaged or incorrect item?

• Report within 24 hours

• Share unboxing proof (photo/video)

• We’ll arrange a quick replacement

A Few Things to Keep in Mind

To maintain fairness and quality standards:

• Product must be unused and in original condition

• Original packaging and invoice are required

Exceptions

Certain items are not eligible for return:

• Customized gemstones

• Energized or activated stones

• Sale or discounted items

Why Customers Trust Luverra Gems

• Genuine & natural gemstones

• Transparent pricing

• Dedicated customer support

• Thousands of happy buyers

Need Help?

We’re always here for you:

WhatsApp: 7483749906 / 8722900891

Website: www.luverragems.com