Privacy Policy

Your Privacy, Our Promise.

At Luverra Gems, we value the trust you place in us — and protecting your privacy is part of that commitment. This Privacy Policy explains how we collect, use, and protect your information when you shop with us or browse our website.

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Information We Collect

When you place an order, contact us, or browse our site, we may collect:
• Your name, phone number, and email address
• Shipping and billing addresses
• Order details and preferences
• Device information (for website optimization)

We do not collect or store any payment card or bank details. All payments are securely processed through trusted third-party gateways.

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How We Use Your Information

We use your information to:
• Process and deliver your orders
• Provide order updates via WhatsApp, SMS, or email
• Respond to your questions or support requests
• Customize your shopping experience
• Improve our website and customer service

We never sell or share your data with third parties for marketing purposes.

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WhatsApp & Communication

By contacting us or placing an order, you consent to receive updates, order tracking, or promotions via WhatsApp, SMS, or email. You can opt-out anytime.

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Cookies & Browsing Data

We use cookies to enhance your experience — such as remembering your cart or tailoring product suggestions. You can manage or disable cookies through your browser settings.

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Data Protection & Security

Your data is stored on secure servers and protected with encryption and best practices. Access is limited to trusted personnel only.

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Your Rights

You can request to:
• View the data we hold about you
• Edit or update your details
• Delete your data (where applicable by law)

To make a request, simply email us at luverragems@gmail.com.

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Third-Party Links

Our website may include links to trusted platforms (e.g., Amazon, Flipkart). We are not responsible for their privacy policies. We recommend reviewing their terms before sharing information.

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Policy Updates

This Privacy Policy may be updated to reflect changes in law or our practices. Updates will be posted here with the revised date.

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Still have questions?
Feel free to reach us at luverragems@gmail.com or WhatsApp us at +91 74837 49906.
We’re happy to help, always.

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Luverra Gems – Where Trust is as Precious as Our Stones.