Delivery Information

At Luverra Gems, we are committed to delivering your orders safely, quickly, and efficiently. Please review our delivery process and policies below.

Order Processing

All orders are processed within 24 to 48 hours after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Once your order is confirmed, you will receive a confirmation message with order details.

Shipping Coverage

We offer delivery services across India. Every order is handled with care to ensure safe and secure transportation of your gemstone.

Delivery Time

Estimated delivery timelines are as follows:

Metro Cities: 2 to 4 business days
Non-Metro Areas: 3 to 7 business days

Delivery timelines may vary depending on location, courier availability, and external factors.

Shipping Charges

We provide free shipping on all orders across India. There are no additional hidden charges unless explicitly mentioned at checkout.

Order Tracking

Once your order is shipped, tracking details will be shared via SMS or WhatsApp. You can track your shipment in real time through the courier partner’s tracking system.

Cash on Delivery (COD)

We offer Cash on Delivery for eligible locations. Please ensure that the correct shipping address and contact details are provided to avoid delivery delays.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If the delivery is unsuccessful due to incorrect address, unavailability, or refusal, the order may be returned to us.

In such cases, re-shipping charges may apply.

Packaging & Safety

All products are securely packed using protective materials to ensure they reach you in perfect condition. Each gemstone is delivered with proper packaging and certification.